All Cguros applications are designed in an effort to achieve scalability. Our team of user interface designers and software architects take time when designing each feature to make sure that its something our users are asking for and ultimately something that we will be able to implement in a beneficial manner. While we aim to design each application to be self explanatory, requiring no formal training, or implementation period, we recognize some users will have questions, User Tutorials bring a portion of the many features within to the surface.
NOTE: The underlying goal is simply to maintain a single record for each patient; making it critical to search for each patient prior to adding any new patients.
Adding New Patients Profile Information Propagates The Value & Footprint Of Network For All Providers
Searching For A Patient
Please fill in all data fields for the patient address then select “Save”
Once general patient information has been entered – user then have opportunity to add additional specifics to the patient profile, such as patients insurance provider, any Co-Insurer and Patient address.
However, in some cases if your unable to find the insurance provider your looking for, you’ll need to add a new option altogether
Controlling denials starts with maintaining accurate patient profile for all users to work form. Remember to always take a quick glance at patients profile before submitting any new orders, verifying all fields are accurate and kept current.
The Current Patient Table Is Structured A Lot Like An Email Inbox
Stratus has integrated a Flagged Patient early warning system, we fully grasp the trials of communicating accurate computerized orders, our goal is to get each order to the appropriate destination as fast as possible. Rather than being forced to play phone tag with other healthcare professionals all relevant parties to a particular order work from the same record. Stratus works in the background to notify all privileged individuals in real time, as to the patients current pre-certification status along with any order notes that may keep an order from being approved or interpreted accurately.
Users are able to submit electron order built from current CPT & ICD codes searchable via text or numeric value and communicate the referral to a facility of their choice in real time. In an effort to provide an all inclusive accurate order free of holes the first time, uploading supporting documentation, along with any order notes are always suggested.
The Scheduling Interface Allows Users To Manage Patients At A Glance
After all, you cant fix what your not aware of, the Cguros team strives to be able to provide clarity, in illuminating where referrals are currently coming from, and what percentage is approved vs denied we enable providers with the ability to make informed decisions in regards to the direction of their practice. Ultimately elevating the bottom line, and reducing healthcare cost for all.
Users are able to query the cloud, returning quantified results as to the number of pre-certifications or referrals requested, coupled with an accurate ratio of approved to denied procedures, ultimately promoting transparence.
Clear, vibrant analytics bring clarity to once elusive operating margins, being knowledgeable when it come to recognizing payers that your practice frequently struggles to receive a reimbursement from allows your practice to stay in touch with the bottom line.
By leveraging the cloud, Stratus is able to provide real time actionable metrics, facilities are able to monitor who referred patients, overlaid with the current status of all patients (i.e. – approved & denied). Remember all reports are exportable.
Users are able to change current password, by selecting the “User Settings” tile from the dashboard, or by hovering over the Users Name in the upper right corner. Once a new password has been entered simply select “Save“. The team at Cguros takes security seriously, that starts with maintaining strong passwords, to include both capital and lowercase letters, numbers, and symbols.
Administrators have full control over all facilities, we recognize each client footprint to be somewhat unique, as a result each client’s facilities can be broken down into a number of subsection. All done in an effort to maintain security and HIPAA policy as they relate to permission levels for each individual user.
Administrators have full control over all facilities, we recognize each client geographical layout is somewhat unique, as a result each client’s footprint can be broken down to each subsection.
Likely a large all in encompassing healthcare group
An actual brick and mortar location within that group
A sub level of the facility (Ex. Lung Cancer Department)
Administrative level users are able to alter any one of the notifications used to communicate updates with facility staff or with patient in regards to appointment times
|Scheduling Email Template
Scheduling Text Message Template
New Account User Welcome Email Template
|Scheduling Changes Email Template
Scheduling Changes Text Message Template
Nurse or PA Assigned To A Physician Email Template
By making a selection from any of the canned data fields (available via the drop down) users are able to build and communicate personal messages that include the patients name, and appointment location for example.
Patient Email Address
Patient Cell Phone Number
Patient Home Phone Number
|Patient Full Name
Patient Preferred Contact
|Schedule Start Time
Schedule End Time
Schedule Confirmation Code
Facility Address Line 1
Facility City, Zip, State
Immediately upon scheduling the patient for an appointment a text/email message is delivered to the patients mobile device, ultimately working to limit no show appointments. The team at Cguros recommends sending an additional notification about 3 days out, allowing the patient to save the event to their personal calendar.
|Day Of Appointment
3 Days Out From Appointment
6 Days Out From Appointment
|1 Day Out From Appointment
4 Days Out From Appointment
7 Days Out From Appointment
|2 Days Out From Appointment
5 Days Out From Appointment